Sistem ON Features

Services

Details

Premium

Professional

Ultimate

 

 

 

 

 

Essential Support

 

 

 

Hardware and Critical Windows Service Monitoring

Managing Office 365 tenant

Pro-Active monitoring and remote Support

Manageable windows patches

Virus Scanning and removal

Windows and Microsoft office issue fixing

Real-time Infrastructure Monitoring

*Anti-virus software & management

Hardware & Software Audits

Service Report

Quarterly

Monthly

Monthly

Advisory time (hours)

8

16

24

 

 

 

 

Identity & Access Management

Performance & preventive maintenance reports

On-premise Active Directory Integration

Password writeback

Join Azure AD

Windows Hello

Credential Guard

Multi-factor Authentication

Customize Login Page

Device & App Management

Microsoft Intune

 

 

Information Protection

BitLocker

Office 365 Data Loss Prevention

Office 365 Message Encryption

Exchange Mailbox Litigation Hold

Azure Information Protection

Office Applications

Word, Excel, PowerPoint, Outlook

Cloud Storage

OneDrive for Business

Threat Protection

Exchange ATP

Email & Calendar

Exchange

Chat-based Workspace

Microsoft Teams

Instant Messaging, Video Conference

Skype for Business

Product Update

 

Half year

Quarterly

 

 

Support

24/7 monitoring & log in case (guarantee support 99% uptime)

Principle support and trouble-shooting

Mon - Fri, 9am – 9pm

**Complimentary On-Site support

Response Time

4 hrs

4 hrs

2 hrs