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1. |
1. Taking into account your entire dealings with this company, how would you rate your level of satisfaction? |
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Extremely satisfied |
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Very satisfied |
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Somewhat satisfied |
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Not too satisfied |
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Not satisfied at all |
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2. |
1. What is your level of satisfaction with the order and delivery process? (Did you find it easy to place order, was it delivered on-time?) |
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Extremely satisfied |
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Very satisfied |
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Somewhat satisfied |
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Not too satisfied |
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Not satisfied at all |
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3. |
What is your level of satisfaction with the people that you have come in contact with at our company? |
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Extremely satisfied |
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Very satisfied |
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Somewhat satisfied |
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Not too satisfied |
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Not satisfied at all |
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4. |
1. If customer service was not satisfactory, would you please explain what happened? |
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5. |
Please rate your level of satisfaction with SRKK representative that you’ve got in touch with |
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Responsiveness |
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Knowledgeable |
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Professionalism |
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Friendliness |
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6. |
1. What is your level of satisfaction with the product itself? (Is the product of the quality that you expected?) |
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Extremely satisfied |
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Very satisfied |
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Somewhat satisfied |
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Not too satisfied |
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Not satisfied at all |
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7. |
1. Please tell us what you like most about SRKK services. |
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8. |
1. Is there anything that this company could do to provide either a better product or higher level of service? |
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9. |
Name * |
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10. |
Company * |
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11. |
Email Add * |
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