Registering Surface Pro 3 for business
1- Call Malaysia toll free number 1800 88 6295 if your outside Malaysia Microsoft Global Contact list.
2- Select Preferred Language 1 Bahasa 2 English
3- Select 2 Business User
4- Select 0 Global Technical Support
5- Provide the Surface support team your name, phone number (ex. 03-5511 6698), email address (ex. firstname.lastname@example.org), product serial number of the and the issue your calling about.
6- Surface Support team will verify your eligibility to claim warranty by sending verification code to the registered email. If device is purchase and registered under enterprise or business account only registered email are able to received verification.
7- Registered email will received this confirmation and instruction email shown below from Microsoft.
8- Quantium Solutions is Microsoft authorized partner to collect your faulty device, Quantium will send an email with this attachment to print and fill-out, two page for TNT, one copy for end user.
9- Wait for 6-8 business days for replacement unit arrival.