Sistem ON Features
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Services |
Details |
Premium |
Professional |
Ultimate |
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Essential Support |
Hardware and Critical Windows Service Monitoring |
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Managing Office 365 tenant |
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Pro-Active monitoring and remote Support |
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Manageable windows patches |
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Virus Scanning and removal |
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Windows and Microsoft office issue fixing |
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Real-time Infrastructure Monitoring |
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*Anti-virus software & management |
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Hardware & Software Audits |
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Service Report |
Quarterly |
Monthly |
Monthly |
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Advisory time (hours) |
8 |
16 |
24 |
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Identity & Access Management |
Performance & preventive maintenance reports |
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On-premise Active Directory Integration |
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Password writeback |
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Join Azure AD |
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Windows Hello |
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Credential Guard |
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Multi-factor Authentication |
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Customize Login Page |
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Device & App Management |
Microsoft Intune |
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Information Protection |
BitLocker |
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Office 365 Data Loss Prevention |
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Office 365 Message Encryption |
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Exchange Mailbox Litigation Hold |
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Azure Information Protection |
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Office Applications |
Word, Excel, PowerPoint, Outlook |
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Cloud Storage |
OneDrive for Business |
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Threat Protection |
Exchange ATP |
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Email & Calendar |
Exchange |
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Chat-based Workspace |
Microsoft Teams |
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Instant Messaging, Video Conference |
Skype for Business |
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Product Update |
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Half year |
Quarterly |
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Support |
24/7 monitoring & log in case (guarantee support 99% uptime) |
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Principle support and trouble-shooting |
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Mon - Fri, 9am – 9pm |
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**Complimentary On-Site support |
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Response Time |
4 hrs |
4 hrs |
2 hrs |