Virtual IT Department
Fastest and Easiest IT Support Solution
We’re here to help businesses meet increasing demands for IT support without having to recruit, hire, train, and onboard new IT Support Engineers so that you can channel all your energy into thriving in this unprecedented climate.
- Save money, effort and time needed to hire and train
- Get experienced IT Support Engineers that can start being productive right away
- Get state-of-the-art tools to “do less and achieve more”
- Remote desktop control
- Client management tools
- Implementation of Omni IT Platform
- Software deployment and patch management
- Antivirus and antimalware (AV/AM) deployment
- Routine maintenance
- Network Visualization allows you see endpoint status
- Real-time visibility to the patch status of all the devices
- Endpoint support
- Outlook application troubleshoot
- Bug fixes & service issues
- Best practices for computer usage
- Software installation
- Computer Optimization
- Monitoring and implementation of security patches
- Antivirus and security updates and monitoring
- Endpoint maintenance
- VPN access support (up to endpoint VPN installation)
Benefits of SRKK’s Virtual IT Department
- One platform to access information & automation of IT Processes.
- Remote access reduces need for physical movement
- Automation of patch management and vulnerability management to remediate security vulnerabilities and back-up important data
- Monitor entire IT environment, Infrastructure and devices to maintain uptime
- Dashboards to visualize IT management data
- Eliminate need for multiple licenses with single IT Management platform.
- Achieve higher in-house IT practitioner efficiency with the right tools
- Eliminate need to hire additional IT practitioners
as your IT Service Provider?
Our solutions will not only meet your current needs but will also be forward-thinking to meet your needs for at least another 3-5 years in this rapidly changing IT scene.
We live by our tagline of more than 20 years. SRKK promises to deliver 100% of what we agreed on within the scope, budget and time of that contract.
You can be sure that we will be there to support your IT needs even when the going gets tough.
“SRKK has an excellent team of knowledgeable experts who are very committed in providing us with the support and services that we needed. They are also good communicators and they work in an organized way. I have really enjoyed working with them on several projects because of their great commitment and effort in ensuring that projects are successfully completed.”
Dinesh, Tasco Berhad
“We chose SRKK because of its comprehensive scope and their ability to deliver to our needs in every aspect. It’s a pleasure having them on board because they have been extremely helpful with some of the challenges we faced when transitioning to a virtual work environment.”
Suh Kwan, Terumo Malaysia
“I appreciate SRKK’s fast and efficient responses to requests for troubleshooting. Thanks to SRKK, most of the challenges faced while setting up our virtual workspace have been resolved and I am able to work smoothly. Special mention to Shannon Alexander and Noorazimah who have both went beyond their call of duties to help fix my problems.”
Tai Jun, Lighthouse Canton Pte Ltd
SRKK exists to help transform businesses to thrive in a rapidly changing digital world. Our success is measured by the great experiences created for our clients and their customers alike as they are empowered to achieve more by the Microsoft ecosystem.
We achieve this by being the consultant you can fully trust on to transform your business digitally the right way – reducing costs, increasing productivity, enhancing collaboration, improving performance – and ultimately, creating great experiences for everyone involved in your business.