Press Releases
In the Press
From Fragmented Processes to a Centralised ITSM Platform with HaloITSM
From Fragmented Processes to a Centralised ITSM Platform with HaloITSM Executive Summary A global financial services organisation operates in a highly regulated environment, where IT services must be delivered consistently and supported by strong governance and audit traceability. Its
Establishing a Centralised IT Service Management System Across Offshore and Onshore Operations
Establishing a Centralised IT Service Management System Across Offshore and Onshore Operations Executive Summary Managing IT services across offshore and onshore environments presents a unique set of challenges. For an organisation operating in the subsea telecommunications and marine
When Devices Fail, Does Your Warranty Deliver?
When Devices Fail, Does Your Warranty Deliver? Exploring HP, Dell, Lenovo Warranty & Support Device failures are unavoidable — but the real problem is when your warranty can’t deliver fast support, replacement parts take